Orders are processed Monday through Friday and are shipped within 72 hours of placement, excluding weekends and public holidays.
Every item is shipped using USPS Priority Mail which is expected to arrive within 1-5 days or USPS Priority Express Mail expected in 1-3 days or overnight.
We currently only ship within the United States but hope to offer international shipping soon.
If you experience any difficulties while entering your shipping address during checkout or while you are creating an account, please email firstname.lastname@example.org with your full shipping address and contact phone number before you place your order so that an account can be set up for you.
The shipping cost for orders is non refundable.
Items must be returned in their original condition including tags and sanitary labels. Once Zero Bark 30® Customer Care has received your returned package, all returned items will be inspected before a refund is issued. Zero Bark 30® reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Zero Bark 30® will not be issued a refund.
Please allow 5 - 7 business days for a refund to be processed from the date that the returned item is received by Zero Bark 30®. You will be informed via the email address that is listed on your account once this transaction has been processed. Refunds will be issued to the credit card account that the payment had originally come from.
All orders should be returned to the address below:
Zero Bark 30®
1278 Glennerye St. # 78
Laguna Beach, CA 92651
If you were shipped the wrong order or a faulty item, please notify us immediately by contacting our Customer Care team at email@example.com and quoting the order number and fault or incorrect item. We will send you the correct item upon receipt of proof that you have sent back the wrong or faulty item.
Shipping is non-refundable except in cases where we may have made an error.
Thank you, Zero Bark 30®